Canada & U.S. customer support
How can we help?
For an existing ride, billing question, corporate account or general support, send us a message. If your trip is time-sensitive, call our operations team.
- Existing ride
- Include your reservation or quote number.
- Corporate travel
- Tell us your company and account needs.
- Same-day help
- Call our operations team for the fastest response.
4.9/5 customer rating on GoogleContact Metro Elite Transfer
Contact our team
Choose what you need help with. The form adapts so you only see the details our team needs.
- 1Contact
- 2Trip
- 3Message
Metro Elite Transfer
Request submitted
Your request has been submitted for delivery to our team. Keep your reference if you need to follow up.
- Your request reference
A contact request does not confirm a booking or a change to an existing reservation.
Need help with a ride today?
Call our operations team for urgent trips or changes.
Get the fastest answer
Choose the right way to reach us.
A new trip needs route details. An active ride is best handled by phone. Everything else can come through the contact form.
- 01Request a quote
New reservation
Start with a trip quote
Pickup, destination, date, passengers, luggage and requested stops. - 02Call +1 (800) 528-7582
Ride within 24 hours
Call our operations team
Best for pickup changes, delayed flights and time-sensitive assistance. - 03Send a message
General support
Send the contact form
Existing reservations, billing, corporate accounts and general questions.