Move-in and move-out
Give the residence building, arrival slot and bag or box inventory. Do not assume a passenger vehicle can carry an entire room's contents; dispatch needs to review the load.
University and student travel
Student and university cross-border transfers
Arrange a private journey between Ontario and the Detroit area for a student, family or campus visitor. Send the actual residence or building address, travelling party and luggage details so the trip can be planned around the day.
Free to request · No payment required
- Campus and residence trips
- Student and family travel
- Luggage-aware planning
The service at a glance
A campus arrival is more than a pin on a map.
Plan a private Canada–U.S. student or university visit around the residence, department or visitor location you actually need. The right building, move-in window and luggage inventory matter more than using the institution's main mailing address.
Get a trip quote- Endpoint
- Named campus and building
- Move-in luggage
- Suitcases, boxes and equipment listedPassenger transport is not a moving truck; load suitability must be confirmed.
- Arrival contact
- A reachable traveller and receiving contactLate key collection or residence access must be arranged with the institution.
Campus journeys
More specific than a university name.
Large institutions can have several campuses and residences. The exact address makes the journey useful.
Airport connections
Include the actual airport, terminal or flight number. A DTW departure has check-in and border planning requirements; a DTW arrival needs coordinated airport pickup instructions.
DTW to Canada airport arrivalsFamily visits and campus appointments
Identify the visitor entrance or meeting location, not only the institution. List any hotel stop or second campus so it can be included in the itinerary.
Travel preparation
Keep the day manageable.
The useful details are the ones that change vehicle fit, access or arrival timing.
Check campus access
Confirm where vehicles may stop and whether a residence has a specific move-in loading point. Send updated instructions if the campus changes its access arrangements.
Prepare entry documents
Each traveller must check the entry requirements for the country being entered. Studying in Canada does not itself establish permission to enter the United States.
Review border preparationA shared itinerary
Know who is travelling and meeting.
Agree on the contact details before a student is in transit.
Contact on the day
Provide a reachable travelling contact and, where helpful, the person meeting the vehicle. A campus reception desk is not automatically a designated recipient.
Return and extra stops
If family members need a return trip after helping with move-in, request it through the booking flow's return-trip prompt or discuss it with dispatch. Include the expected finish time and additional addresses.
For this kind of journey
Different campuses need different instructions.
Use current university directions before finalising a pickup or arrival.
Windsor: main campus or downtown
The University of Windsor lists distinct directions for its main campus, Windsor Hall and School of Creative Arts. Name the destination building; “University of Windsor” alone does not identify the correct entrance.
Waterloo: confirm the city too
The University of Waterloo publishes campus locations in Waterloo, Kitchener and Cambridge. Include the campus and building on the request, especially when travelling with someone who is unfamiliar with the region.
Example: a student arriving for residence move-in
- Confirm the residence's current arrival instructions and key-collection window.
- Request travel with the student's luggage inventory and any accompanying family members.
- Arrange the family's later return separately if they are not staying with the student.
Illustrative itinerary, not a completed customer trip. Dispatch confirms the actual schedule, vehicle and availability.
Compare the whole journey
Choose the journey—not just “student travel.”
Each type of campus trip needs a different request.
Residence transfer
A student and luggage travelling to a confirmed move-in location.
Check the residence's current unloading instructions and your arrival slot.
Family campus visit
A tour, interview or visit with a known meeting point.
List any hotel stop and whether family members need a separate return.
Campus airport connection
A residence departure to DTW or a flight arrival continuing to Ontario.
Provide the flight and actual campus address; airport and border formalities are separate.
Vehicle fit & transparent estimates
The right vehicle.
The complete trip.
Your university & student transfers estimate is in U.S. dollars (USD). Compare the amount for your whole party, luggage and itinerary—not a single shared-shuttle seat or a different destination.
Sedan
For solo travellers, couples and smaller parties with a lighter luggage load.
- Passengers
- Up to 43 recommended for comfort4 may feel snug
- Luggage
- 4 bags2 large suitcases + 2 carry-ons
SUV
More room for a larger party and checked luggage. Seating depends on the vehicle configuration.
- Passengers
- 6–76 with captain’s seats7 with bench seating
- Luggage
- 6 large suitcasesor 8 carry-ons
Sprinter
For larger parties travelling together, with space for checked suitcases and carry-ons.
- Passengers
- Up to 1413 rear passengers1 front passenger
- Luggage
- 14 large suitcasesplus 14 carry-onsDispatch confirms bag sizes and vehicle configuration.
One large suitcase + one carry-on per passenger
A different luggage mix? Share the bag counts and sizes with dispatch for a fit check, including child seats or oversized items. Sedan and SUV layouts are alternatives, not combined loads. The Sprinter guide shows large suitcases and carry-ons together; dispatch confirms bag sizes and vehicle configuration. The pictured model is not a guaranteed assignment.
Estimates for named journeys.
One way, per vehicle—not per passenger. All amounts in USD.
These examples apply only to the journeys named below—not every trip covered by this service. Other origins, destinations, hourly work and ongoing contracts need a trip-specific estimate.
Windsor → DTW
Airport departure transfer, not downtown Detroit.
- Sedan
- $124.99–$199estimated · USD
- SUV
- $149–$229.99estimated · USD
London, Ontario → DTW
Airport departure transfer, not downtown Detroit.
- Sedan
- $329–$500estimated · USD
- SUV
- $399–$699estimated · USD
Kitchener–Waterloo → DTW
One pickup address in either city; not a campus-to-campus fare.
- Sedan
- $399–$699estimated · USD
- SUV
- $499–$899estimated · USD
These are planning estimates, not guaranteed fares. Exact addresses, travel date, stops and availability can put your quote outside these ranges. Multiple SUV models are available; dispatch confirms the assigned vehicle. Each return leg and any different destination needs its own estimate.
Applicable cross-border fees, taxes, fuel surcharges and airport fees are included. Exact addresses, date, vehicle, stops and availability determine your trip-specific estimate. Confirm gratuity, child-seat charges and any changes outside the agreed itinerary with dispatch.
The request is free. Final fare confirmation usually takes 1–2 hours and can take up to 24 hours. An online estimate is not a confirmed reservation. For near-term travel, call to check availability; otherwise we recommend requesting at least 24 hours ahead.
Free request · No payment required
Include the stops and the return.
Add extra pickup or destination addresses using Add a stop. Tell dispatch how long each stop may take. Use the return-trip prompt later in the booking flow for the second leg; each date, address and pickup plan needs confirmation.
A return transfer and a vehicle staying with you are different arrangements. For several appointments, ask whether separate transfers or Hourly / As Directed better fits the itinerary. See how estimates and confirmation work →
Included pickup waiting time.
- Scheduled address pickup
- 15 minutes free from the scheduled pickup time.
- Domestic airport arrival
- 30 minutes free from the flight's landing time.
- International airport arrival
- 60 minutes free from the flight's landing time.
We track arriving flights. Keep dispatch informed about delayed baggage or arrival formalities and confirm additional waiting charges beyond these allowances.
Changes, cancellations & flight disruption.
Cancel at least 24 hours before the scheduled departure for free cancellation and a full refund. Cancellations within 24 hours and no-shows are non-refundable.
If your flight is cancelled, we offer free rescheduling. Contact dispatch with the replacement flight details to arrange your new pickup; a changed flight should not be left as an unreported no-show.
Normal crossing included. Traveller holds are different.
The normal border crossing is included. If a traveller-related issue causes a border hold, waiting is charged at USD $2.00 per minute until the traveller is released. This is different from the normal border queue or the airport pickup allowance.
Prepare the correct documents for each passenger and clarify any travel-status questions with the relevant authorities before departure. A transport reservation cannot guarantee entry or release time.
Before you book
A little planning. A clearer journey.
Practical answers for your trip. Dispatch can help with details specific to your schedule and party.
Ask dispatch a questionCan I bring move-in boxes as well as suitcases?
List their number and approximate sizes before requesting a vehicle. Dispatch needs to confirm fit alongside the passengers; passenger transport is not an unlimited moving service.
Can you collect from a university residence?
Provide the residence name, full address and a permitted vehicle meeting point. Campus access rules and temporary move-in arrangements may affect the exact pickup location.
Can a parent travel with the student and return later?
Include both travellers for the outbound journey and request the parent's return using the return-trip prompt or dispatch. The return schedule and availability need separate confirmation.
Does a Canadian study permit cover the U.S. crossing?
Do not assume that it does. Entry requirements depend on citizenship, status and the purpose of travel. Each passenger should check the official requirements before booking a route through or into the United States.
Let’s plan your private ride.
Share your route, date, passengers and luggage. Review the estimate, then confirm availability and final trip details with dispatch.